Previous Student/Non-Student Delinquent Bursar Accounts

 

Costs, Fees, and Responsibilities

Accounts not enrolled in the current semester and non-student accounts are considered delinquent if there is an outstanding amount not paid by the 15^th of the month due date.

 

By enrolling, students accept the Financial Responsibility Contract, agreeing to pay by the due dates and acknowledging collection costs may be assessed if the account becomes delinquent. Past due balances must be satisfied before students are permitted to register for classes.

 

Each semester past due accounts are placed in an internal collection status. Communication efforts via e-mail, phone, and letters occur in attempts to resolve the debt before placing with an external collection agency.

 

It’s always beneficial to work directly with the Bursar’s Office for payment options to avoid placement with an external collection agency.

 

Once an account has been transferred to an external collection agency, payment arrangements can no longer be made directly with OSU Bursar staff. Account holders will need to contact the collection agency directly to make a payment or to discuss the account.

 

 

Oklahoma State University Collection Activities

• Past Due Payment Agreements

  When a student is no longer enrolled or a non-student account is not paid by the due date, the account enters  the internal collections phase. Internal collection efforts are facilitated to obtain a resolution on the balance owed. A student may contact the Bursar Office at (405) 744-5993 or email bursarpop@okstate.edu to discuss establishing a Past Due Payment Agreement. If you don’t make acceptable arrangements, OSU may refer your account to an external collection agency. If a prior payment agreement was not satisfied, a new payment agreement may not be offered.

• Past Due Payment Agreement due date

  Payments are considered past due if not received by the 15^th of the month ; internal collections phase payment agreements still continue to accrue finance charges  1.5% per month (19.56% APY). If you fail to pay by the due date and don’t make acceptable arrangements, OSU may refer your account to an external collection agency.

• Holds

  Past Due Payment Agreements do not result in enrollment/charging privilege hold removals. Past due accounts must be paid in full prior to re-enrollment or accruing additional charges through Oklahoma State University.

• External collection agency placement

  If you do not resolve your past due account with payment in full or with a Past Due Payment Agreement,  placement with an external collection agency occurs and collection agency fees are added to the account. If OSU refers a bursar account balance to an external collection agency for collections, the collection fee will be calculated at a maximum amount not to exceed 33.3% of the amount outstanding. The University will also exercise the right to request an Oklahoma State Tax refund hold to offset the outstanding debt.

 

Previous Students: How to Access Your Account

If you no longer have O-Key access, you can still view and pay your bursar account through Guest Payment or Alternate Login using your Banner ID and PIN. If you need your Banner PIN, request it via the Registrar or the IDMS self-service instructions.

 

Authorized Users / Alternate Login options are also available for non-student account holders who need to access a bursar account.