Previous Student/Non-Student/Faculty/Staff Delinquent Bursar Accounts

 

Costs, Fees, and Responsibilities

Accounts not enrolled in the current semester and non-student accounts are considered delinquent if there is an outstanding amount not paid by the 15^th of the month due date.

 

By enrolling, students accept the Financial Responsibility Contract, agreeing to pay by the due dates and acknowledging collection costs may be assessed if the account becomes delinquent. Past due balances must be satisfied before students are permitted to register for classes.

 

Each semester past due accounts are placed in an internal collection status. Communication efforts via e-mail, phone, and letters occur in attempts to resolve the debt before placing with an external collection agency.

 

It’s always beneficial to work directly with the Bursar’s Office for payment options to avoid placement with an external collection agency.

 

Once an account has been transferred to an external collection agency, payment arrangements can no longer be made directly with OSU Bursar staff. Account holders will need to contact the collection agency directly to make a payment or to discuss the account.

 

 

Oklahoma State University Collection Activities

• Past Due Payment Agreements

  When a student is no longer enrolled or a non-student account is not paid by the due date, the account enters  the internal collections phase. Internal collection efforts are facilitated to obtain a resolution on the balance owed. A student may contact the Bursar Office at (405) 744-5993 or email bursarpop@okstate.edu to discuss establishing a Past Due Payment Agreement. If you don’t make acceptable arrangements, OSU may refer your account to an external collection agency. If a prior payment agreement was not satisfied, a new payment agreement may not be offered.

• Past Due Payment Agreement Due Date

  Payments are considered past due if not received by the 15^th of the month ; internal collections phase payment agreements still continue to accrue finance charges  1.5% per month (19.56% APY). If you fail to pay by the due date and don’t make acceptable arrangements, OSU may refer your account to an external collection agency.

• Holds

  Past Due Payment Agreements do not result in enrollment/charging privilege hold removals. Past due accounts must be paid in full prior to re-enrollment or accruing additional charges through Oklahoma State University.

• External Collection Agency Placement

  If you do not resolve your past due account with payment in full or with a Past Due Payment Agreement,  placement with an external collection agency occurs and collection agency fees are added to the account. If OSU refers a bursar account balance to an external collection agency for collections, the collection fee will be calculated at a maximum amount not to exceed 33.3% of the amount outstanding. The University will also exercise the right to request an Oklahoma State Tax refund hold to offset the outstanding debt.

• Faculty/Staff Payroll Deduction Instructions

  Payroll Deductions for Bursar Account Payment:

   

  Oklahoma State University faculty/staff may elect to deduct an amount from their paychecks to apply directly toward their Bursar account balance. This payment option is a convenient and automated method to make regular payments. It is recommended the payroll deduction amount cover all charges incurred within each pay period to maintain a current bursar account balance.

   

  To schedule a payroll deduction for payment to your Faculty or Staff bursar account:

  1. Log in to my.okstate.edu.
  2. Click on the Self Service icon.
  3. Select the Employee tab.
  4. Go to Benefits and Deductions.
  5. Choose Bursar Deduction.
  6. From the dropdown menu, make your selection.
  7. Enter the effective date (MM/DD/YYYY) and the amount per paycheck.
  8. Click Submit Changes to save and process your request.

   

  Additional options:

  • Select Restore Original Values to reset fields to the previous settings.
  • Select Delete (if the option appears) to remove an existing deduction record.

   

  Note: Bursar Deductions are CONTINUOUS UNTIL INACTIVED. You may enter a future effective date to inactivate. The status effective on the last day of the pay period will apply to the entire pay period unless the end of the pay period is the last day of the month. Changes effective on the last day of the month will take effect on the 1st of the following month. Oklahoma Withholding may not be inactivated in self-service. Email questions to payroll.services@okstate.edu.

 

Previous Students: How to Access Your Account

If you no longer have O-Key access, you can still view and pay your bursar account through Guest Payment or Alternate Login using your Banner ID and PIN. If you need your Banner PIN, request it via the Registrar or the IDMS self-service instructions.

 

Authorized Users / Alternate Login options are also available for non-student account holders who need to access a bursar account.